I also recommend Lightspeed Consumer Panel for paid surveys. Their minimum payout is now £3 by Paypal (it was £1), plus there’s loads of other prizes. They’re not perfect and similarly to Toluna, you won’t fit the criteria for many surveys after filling out a small part of it, but you still get prize draw entries if you don’t qualify and at least you’re usually informed without wasting too much of your precious time. You get a reasonable number of surveys and you’re reasonably rewarded, plus I’ve also been paid on numerous occasions by Lightspeed over the last year, so they’re certainly an honest company you can trust.

Joining is currently by invite only at the time of writing, but don’t despair, please contact me at admin@paranormal-marketing.com and I will send you an exclusive invite as a thankyou for visiting this website!

I’ve just wasted 25 minutes trying to fill out 5 surveys and all 5 were rejected after wasting my time filling in qualifying questions for absolutely NOTHING! On one survey I even spent as long as the estimated 5 minutes to be rejected for nothing and this is almost a scam! Toluna is getting much worse for this problem to the extent of becoming unusable. I’m getting masses of worthless time wasting survey invites clogging up my Email and I’m coming close to resigning my membership. I’m absolutely fed up of wasting my time while getting nothing in return from Toluna.

Why don’t they use pre-matching surveys on your profile?

Toluna really need to sort this out as it’s infuriating.

I believe there was a mix-up and I’ve received my voucher with an apology – I can now continue to recommend people to sign up if you wish, please read my main review above.

Firstly Toluna STILL haven’t paid up and the waiting time is now getting stupid.

Secondly, the annoyances of getting turned down for surveys after wasting time have just been taken to a higher level by Toluna. I got asked to download and install a plugin before answering questions to receive what was promised to be a decent 3000 points + 6000 points for the trouble of installing the plugin and then filling in a survey. I went to install it, but it refused because I was using Firefox. I ran Internet Explorer and went to install the plugin again, it then insisted I closed all my browsers which was extremely inconvenient as I was working on other thing, but for 9000 points, I though it would be worth it. It then installed 2 plug-ins, not 1 as advertised including an awful survey plugin that loads into memory every time my PC loads which I hated. I then went back into Firefox and loaded up the survey after installation to be told that I don’t match the criteria immediately without filling in any questions what-so-ever AFTER installing the abysmal software. I’ve now had to exit my browser yet again to de-install the 2 plug-ins which were hard to find amongst my installed programs. ALL THIS WORK FOR ABSOLUTELY NOTHING! Thanks a lot Toluna and where is my voucher?

I’ve written another complaint threatening Trading standards if I’m not paid within 14 days and further complaining about them wasting my time for nothing. Please watch for further updates.

“Dear ******,

Best Regards,
Toluna Support Team”

I sincerely hope they will pay at the end of the month as it will be around 6-7 weeks late by then and you already have to wait quite a while for vouchers, this is another disadvantage of using Toluna that I’ve discovered. I will update.

I should have received an Amazon voucher around 5 weeks ago and it hasn’t arrived, yet Toluna have removed my points.

I have written them a 2nd complaint as they ignored the first. I have threatened them with Trading Standards. This is very disappointing and I hope Toluna hasn’t turned into a SCAM site as I know they used to pay.

I will let people know if my complaint is resolved.