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Say No To 0870, 0845, 0844, 0871 & Save Money!

24 March, 2010 (01:34) | Uncategorized | By: admin

Introduction

Most phone providers in the UK offer free national land line calls to all geographic numbers starting with 01, 02 or 03 during the evenings and weekends (off peak time) as part of their inclusive standard line rental package, plus customers can normally pay a little more a month to upgrade and include all these national land line calls free 24 hours a day, 365 days of the year and it’s not surprising that these 24/7 inclusive call packages have become extremely popular in recent years.

There are 2 catches regarding your inclusive free phone calls, the 2nd is becoming a bigger and bigger catch as time goes on:

1) Your free national calls are limited to a maximum of 60 minutes each, except for 0800 free phone numbers or similar which are always free, but if your call went over the limit and lasted for instance 61 minutes, you will be charged for the entire 61 minutes of the call, not just for the 1 minute you went over the 60 minute limit, so please ensure you’re really careful to always replace the handset and redial before your 60 minutes are up if you want to continue your conversation to avoid expensive and completely unnecessary call charges. Because there’s no limit to the amount of times you can hang up and redial, this is only a small catch for most customers as long as they don’t forget.

2) The big catch at the time of writing is that unless you use BT as your phone provider, phone calls to all non-geographical numbers except free-phone numbers (E.g. 0800) aren’t included in your free calls even though they are usually only redirected to a standard UK number that would have been free if called directly (UPDATE: Talk Talk / Tiscali are now also offering free calls to 0870 and 0845 at the time of writing and hopefully more providers will soon follow suit, please see my comments below this article for full details). With BT you’re at an advantage as 0870 and 0845 numbers are now free at the time of writing in the same way as 01,02 and 03 numbers, but there’s a fair usage limit of 10 hours of free calls to these numbers a month before BT customers will be charged too (UPDATE: Now increased to 1000 minutes and up to 150 calls a month). Unfortunately more and more businesses and even public services are choosing to use chargeable non-geographical numbers instead of standard land line numbers for everything including customer services where you’re often left waiting in long and expensive queues. Already most large companies use these always chargeable numbers and many smaller businesses are also starting to use them. These chargeable non-geographical numbers often include 0870 and 0845 numbers which used to be charged at national and local rates respectively, although many phone providers now charge a fair bit more. What’s even worse is many companies now choose to use even more expensive non-geographical numbers that aren’t free even from a BT land line, mainly 0844 and 0871 numbers, some companies even changed over from 0870 or 0845 numbers to 0844 or 0871 numbers specifically to force all their customers to pay for their calls no matter what, so they always make their percentage cut, one culprit is Sky, although they’re not all bad as they do provide an excellent up to 20Mb/S truly unlimited broadband service (please see my review). Often calling chargeable non-geographical numbers can cost a fair bit more than standard national land line numbers would cost even if they were chargeable and with many non-geographic numbers, the actual company you’re calling makes a cut out of these phone charges, I see this as extremely unfair as by keeping you waiting in a long queuing system makes them extra revenue. Another common wrong is when companies make a cut out of customers calling to make complaints, meaning they make extra revenue from providing a poor service, or technical support numbers where for instance an Internet Service Provider makes a lot more revenue when they fail to maintain a system that keeps going down, forcing numerous customers to call their expensive non-geographical number for help.

Avoid Paying Call Charges to Non Geographical Numbers:

Are you fed up of paying scandalous call charges of up to 10p a minute just to contact customer services, billing, complaints or otherwise for most UK companies and even some public services? Well, why not join the protest against non-geographic numbers by actively avoiding them as much as possible and in the process you will save money. As I said earlier, chargeable non-geographical numbers are normally only redirected to standard land line numbers that would have been a free call if called directly (or a cheaper call if during peak times on cheaper phone packages). Well wouldn’t it be great if you just knew the telephone numbers to call companies and public services directly, avoiding their expensive non-geographic numbers completely? Well now in many circumstances, now you can:

USE: SAYNOTO0870.COM & avoid non-geographic call charges!

Click on Search to find an alternative number and type in the number of your non-geographic number to search the database for free or cheaper alternatives. Many companies are growing to hate this ever expanding service as customers are avoiding paying their call charges and their percentage cut, unfortunately a few are even trying to fight back by barring or changing some direct numbers found on this website, but it’s updated regularly and you can avoid paying these scandalous charges in most circumstances. If you want to make even more of a stand, why not make a formal complaint about chargeable non-geographic numbers to the companies or public services in question? The more people complain and avoid paying these chargeable calls, the more likely things will change in future. If you’re ever given a direct alternative number to a non-geographic number that isn’t already in the database at SayNoTo0870, please help other people to save money by submitting it.

Even the NHS, The Police, some Job Centres (often for people who can afford these charges least) and other public services are now using chargeable non-geographical numbers and in my opinion this worsening trend needs to stop. Please remember, say no to 0870 plus 0845, 0871 and 0844!

Save Money Calling Mobile Phones:

Usually the most expensive chargeable calls from a UK land line with the exception of calling premium rate numbers and perhaps some International calls are still made to mobile phones. Many customer’s call charges included on an average land line phone bill are made up almost entirely from calling mobile phones. People might be-able to buy mobiles these days for next to nothing, E.g. £10 or less even on pay as you go, but they are subsidised because mobile phone network providers like O2, Orange, Vodafone, T-Mobile, 3 Etc make a large cut out of all call charges made to the mobile phones as well as obviously from customers making chargeable calls from the mobile itself along with other paid services including sending SMS text messages Etc.

Many land line phone providers offer cheaper rates to mobile phones for an extra monthly fee which is usually well worth it if you make a considerable amount of calls to mobile phones, but there’s another cheaper option available that you might wish to also consider. If you must call a mobile phone from a land line, it’s currently much cheaper during the weekend than during weekday evenings, but it’s usually extortionate to call a mobile during a week day at peak times. Often it can work out much cheaper to phone from mobile to mobile than it is to call from a land line to a mobile, especially during peak times and also if both mobile phones are on the same network, although different deals vary and some mobile call packages now even offer flat rate calls to all networks and land lines. At the time of writing, one of the cheapest flat rate mobile pay as you go packages is available from Tesco Mobile as they’re giving away triple minutes and it would potentially save people a lot of money if they instead used a mobile phone on this tariff to call other mobiles at peak times instead of from their land line. If someone makes a lot of calls, one can even pay £30 a month for ‘unlimited’ all inclusive calls on Tesco Mobile (’unlimited’ has a fair usage policy of £500 of calls), but there are masses of other deals from various mobile phone providers you could also consider. Non-geographic numbers like 0870, 0845 Etc are usually very expensive to call from mobile phones, so I advise you also take advantage of SayNoTo0870 wherever possible before making call from mobile calls as well as from land lines.

Legal Disclaimer

This article is without prejudice to Sky, BT, The NHS, The Police, Job Centres, SAYNOTO0870 or any other persons or organisation. It’s the purpose of this article to do no harm. This article includes the personal opinion of the author and shouldn’t be taken as definite fact. Although we try hard to ensure the accuracy of this article, it cannot be guaranteed and PJCNET cannot be held responsible for any mistakes or incorrect information. PJCNET cannot be held responsible for the use of the website named SAYNOTO0870 which is referred and linked to in the article. This article, any comments, the public shoutbox and any other articles or comments on this website are covered by our full legal disclaimer.



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Comment from admin
Time August 9, 2010 at 2:14 am Twitter

Talk Talk (now also Tiscali) – Free To Call 0845 and 0870 Numbers **

** IMPORTANT: Existing customers on all other TalkTalk tariffs (excluding the Essentials package) must opt in to benefit from free 0845 and 0870 calls.

Talk Talk who are now merged with Tiscali are also now offering free calls to 0845 and 0870 numbers like BT, either during evenings and weekends or at all times depending on which package you choose. As with most free calls one has to redial before reaching a 60 minute call or one will be charged for the entire call, but there doesn’t even appear to be a fair usage policy on these calls unlike with BT where one can only make up to 1000 minutes of free 0845/0870 a month or up to 150 calls (this has recently been increased from 600 minutes). This is a step in the right direction and I hope more telephone providers start following suit soon as they will certainly be pressured to compete, unfortunately it’s not stopping more companies and other organisations changing their contact number to an 0844, 0871 number or similar so to ensure that it’s always a chargeable call unless one finds an alternative direct number using SayNoTo0870.

Virgin Media Overcharging 0845 and 0870 Numbers

Virgin Media might be competitive in some areas, but they are currently the worst provider to be with for calling 0845 and 0870 numbers as they charge a massive 11p connection and 10p a minute after that. Their excuse is to prevent people using non-geographical numbers as a gateway for other providers to provide cheaper calls (usually International calls) as it wouldn’t normally work out cheaper at this price and Virgin would make a large profit out these calls no matter what, although Virgin Media actively blocked many of these gateway 0845/0870 numbers anyway.

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Comment from admin
Time November 17, 2010 at 4:14 pm Twitter

Another Way To Find Alternative Numbers

It might seem obvious, but if you can’t find an alternative number at SayNoTo0870, look for the number on the following:

BT Directories (See bottom right of website and select business name.)

Many people haven’t thought of trying BT and sometimes local numbers are found here and not on SayNoTo0870. If you do know or or find a number that’s not found on SayNoTo0870, please add it to their database at http://www.saynoto0870.com/add.php so other people can also find it easily. By doing this you’re actively supporting the campaign against chargeable non-geographic numbers.

If you’re searching for a particular service and not an exact business name, you can also search Yellow Pages at http://www.yell.com/ for numerous local numbers.

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