Introduction
My friend has been using Sky Broadband for sometime and I’m now getting transferred to Sky Broadband at the time of writing. What makes Sky Broadband special is it’s truly unlimited without a fair usage policy, which is ideal if you intend to download masses of information without worrying. Other Internet Service Providers currently advertise [...]
I have been using my black BT Home Hub V2.0 (BT’s broadband router) for many months without any serious problems. As soon as I log into the Eyeball chat client, the BT Home Hub completely resets itself, throwing me out of the Internet altogether within 5 seconds flat and it’s very consistent. It then restarts [...]
I have had to write yet another complaint to BT, this time they can’t seem to get my direct debit payments correct on the monthly payment plan for my BT Total Broadband option 3. It was messed up when I moved flat and now it’s messed up again since they changed me over to a [...]
For the last 4 months at the time of writing I have been experiencing very slow speeds with BT Total Broadband during heavy usage hours, mainly in the evening, for more details please see Is BT Broadband betting overloaded and read all the comments.
About 4 months ago at the time of writing when I was [...]
BT have 2 paid services for BT Broadband customers:
BT Home IT Support: This is supposed to be PC technical support, but I have reason to believe that BT refer people to this service who have broadband problems caused by BT. They charge £24.47 per call to their support team or £8.80 per month plus a [...]
Update 22/06/09 – Lifetime Updates Scam!
DriveSentry is now named Drive Sentry SecuritySuite and now costs £15, $15 or 15 Euros, but existing paid Drive Sentry customer aren’t being looked after when they are supposed to have lifetimes updates to the software. The latest update to DriveSentry isn’t included to existing users as they have changed [...]
I have been paying £26, then £25 a month on the monthly payment plan on BT Total Broadband Option 3 since beginning my contact roughly 12 months ago and have only spent literally a few pence using my broadband talk telephone. The cost of BT Total Broadband Option 3 is in fact £24.99 a month [...]
BT is supposed to be a company in the business of providing and supporting telecommunication systems. If BT can’t even maintain and fix their own telephone call centre system, what chance have BT’s customers got of them maintaining and fixing their system?
For the last few weeks, I have been forced to phone BT regularly due [...]
ADSL MAX, ADSL2, ADSL2+ and VDSL
(Written on the 23rd November 2008 – times change as technology improves!)
ADSL Max is used by most people using broadband Internet in the UK at the time of writing and has a maximum speed of 8Mb/S that generally decreases as you go further away from the exchange, although other factors [...]
I’ve been a BT Total Broadband Option 3 customer for 11 months at the time of writing (29th October 2008) and up until the last month I’ve been getting a download speed of around 6000KB/S which is what my line is capable of. I’ve been getting this speed all day and every day which has [...]
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