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Category: ISPs

Virgin Media’s 50MB/S Broadband Reviewed, 100Mb/S & faster coming soon!

3 September, 2010 (05:28) | ISPs | By: admin

Introduction
At the time of writing on the 3rd September 2010, I’ve been using Virgin’s Media’s XXL fibre optic cable broadband service for almost 6 months, so it’s about time I wrote a full review.
Virgin Media currently offer up to 50Mb/S download speeds which is still equally the fastest mainstream home broadband download speed in [...]

Sky Are Refusing To Cancel At The End Of The 12 Month Contract!

23 April, 2010 (14:33) | Consumer Watch, General, ISPs | By: admin

Summary of Problem:
My Sky account is currently £5.71 in credit on the 22nd April 2010 and since the 5th March 2010 I have been trying to leave Sky to no avail. My 12 month contract ends in 31 days from the 20th April so as instructed by every Sky operator since the beginning of March [...]

The 4 Types of Broadband in the UK Explained & Thier Predicted Future

20 April, 2010 (02:34) | General, ISPs | By: admin

1 & 2: BT and Cable Lines (FIXED)
In the UK there are basically 2 types of physical land line installed in the home. There are cable lines (almost entirely super fast fibre optic cable) and there are BT land lines. Most BT lines are old copper lines that run from the home to the local [...]

BT Infinity & Superfast Broadband in the UK

20 April, 2010 (00:35) | ISPs | By: admin

BT Infinity and Virgin Media’s Super Fast Cable Services
…and even faster super fast cable services in the near future!
At the time of writing in April 2010, BT have recently launched a brand new super fast Internet service named BT Infinity and they have invested Billions of pounds into this mainly fibre optic service. BT Infinity [...]

Virgin Media Scandal – Suspended Account – Over Credit Limit!

21 March, 2010 (06:53) | Consumer Watch, ISPs, Television & Film | By: admin

WARNING TO NEW VIRGIN MEDIA CUSTOMERS – YOUR ACCOUNT COULD BE SUSPENDED SUDDENLY WITHOUT ANY NOTICE WITHIN YOUR FIRST 6 MONTHS OR MORE, PERHAPS EVEN STRAIGHT AFTER YOUR INSTALLATION:
As a brand new customer of Virgin Media, I ordered the top package for TV (XL + movie channels with V+ box), telephone (XL) and broadband (XXL [...]

Why Do ISPs Tell You Not To Trust Top Internet Speed Testers? (UK)

15 March, 2010 (04:31) | ISPs, PC Tech Support | By: admin

Introduction:
QUESTION: Why is it that most Internet service providers (ISPs) in the UK tell you that you can’t trust the most popular and top on-line Internet speed testers available the Internet today including speedtest.net and many others?
ANSWER: Most Internet service providers in the UK want to hide the true speed of the Internet service they’re [...]

Sky Broadband Truly Unlimited on Test!

31 August, 2009 (02:45) | ISPs | By: admin

Introduction

My friend has been using Sky Broadband for sometime and I’m now getting transferred to Sky Broadband at the time of writing. What makes Sky Broadband special is it’s truly unlimited without a fair usage policy, which is ideal if you intend to download masses of information without worrying. Other Internet Service Providers currently advertise [...]

Eyeball Chat Causes the BT Home Hub V2.0 to reset, reboot and restart in an endless loop!

27 April, 2009 (01:19) | ISPs, PC Tech Support | By: admin

I have been using my black BT Home Hub V2.0 (BT’s broadband router) for many months without any serious problems. As soon as I log into the Eyeball chat client, the BT Home Hub completely resets itself, throwing me out of the Internet altogether within 5 seconds flat and it’s very consistent. It then restarts [...]

Why Can’t BT Get My Payments For Broadband Right?

23 February, 2009 (08:02) | Consumer Watch, ISPs | By: admin

I have had to write yet another complaint to BT, this time they can’t seem to get my direct debit payments correct on the monthly payment plan for my BT Total Broadband option 3. It was messed up when I moved flat and now it’s messed up again since they changed me over to a [...]

Is BT’s Official Speedtester Telling The Truth?

17 February, 2009 (12:05) | Consumer Watch, ISPs | By: admin

For the last 4 months at the time of writing I have been experiencing very slow speeds with BT Total Broadband during heavy usage hours, mainly in the evening, for more details please see Is BT Broadband betting overloaded and read all the comments.
About 4 months ago at the time of writing when I was [...]

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