I have been using my black BT Home Hub V2.0 (BT’s broadband router) for many months without any serious problems. As soon as I log into the Eyeball chat client, the BT Home Hub completely resets itself, throwing me out of the Internet altogether within 5 seconds flat and it’s very consistent. It then restarts [...]
For the last 4 months at the time of writing I have been experiencing very slow speeds with BT Total Broadband during heavy usage hours, mainly in the evening, for more details please see Is BT Broadband betting overloaded and read all the comments.
About 4 months ago at the time of writing when I was [...]
BT have 2 paid services for BT Broadband customers:
BT Home IT Support: This is supposed to be PC technical support, but I have reason to believe that BT refer people to this service who have broadband problems caused by BT. They charge £24.47 per call to their support team or £8.80 per month plus a [...]
I have been paying £26, then £25 a month on the monthly payment plan on BT Total Broadband Option 3 since beginning my contact roughly 12 months ago and have only spent literally a few pence using my broadband talk telephone. The cost of BT Total Broadband Option 3 is in fact £24.99 a month [...]
BT is supposed to be a company in the business of providing and supporting telecommunication systems. If BT can’t even maintain and fix their own telephone call centre system, what chance have BT’s customers got of them maintaining and fixing their system?
For the last few weeks, I have been forced to phone BT regularly due [...]
ADSL MAX, ADSL2, ADSL2+ and VDSL
(Written on the 23rd November 2008 – times change as technology improves!)
ADSL Max is used by most people using broadband Internet in the UK at the time of writing and has a maximum speed of 8Mb/S that generally decreases as you go further away from the exchange, although other factors [...]
I’ve been a BT Total Broadband Option 3 customer for 11 months at the time of writing (29th October 2008) and up until the last month I’ve been getting a download speed of around 6000KB/S which is what my line is capable of. I’ve been getting this speed all day and every day which has [...]
On BT's website it states, “Moving your BT services is quick and easy. Find out how to move with less stress. “ and they go on to say you can move your entire service including broadband with one simple call. For broadband moves, they state, “If you give us at least five working days' notice, [...]
I brought a “Link It” USB 4 Way Hub from the 99p Stores, I think they are also available in Poundland. Obviously this is ridiculously cheap.
Well it doesn’t always pay to buy cheap. I tried using the Hub to connect a printer, a BT Home Hub (Thomson 7G Router) and a 1GB USB Flash Card [...]
INTRODUCTION
ALSO SEE IMPORTANT UPDATES DATED 7TH JUNE 2008 ATTACHED BELOW ****
Before I have a go about BT, "Unlimited" Internet and the "Fair Usage" policy, I'd like to say that so far I'm happy with the service I've received. BT are far from the only provider to use an unclear fair usage policy. I've [...]
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